Shipping policy

Shipping Costs

We charge the following flat rates for postage and careful packaging:

  • For Germany: €5.95 – Free shipping for orders over €40.00
  • For the following countries: Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary, Estonia, Finland, Greece, Ireland, Latvia, Croatia, Lithuania, Romania, Portugal: €15.90

Payment Methods

You can choose from the following payment methods:

  • PayPal
  • Bank transfer (prepayment)
  • Visa or Mastercard
  • Sofortüberweisung
  • Giropay

Delivery

Delivery Area:
Deliveries are only possible to addresses in Germany, Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary, Estonia, Finland, Greece, Ireland, Latvia, Romania, Portugal.

Delivery will be made from the warehouse to the delivery address specified by the customer, preferably in a single shipment. Planetextra reserves the right to make partial deliveries and issue partial invoices. Planetextra is only liable for delays if delivery times have been confirmed in writing and Planetextra is at fault.

The delivery time may vary depending on the item and can range from 1 to 7 working days.